Indian Railways carries about 22.3 million passengers every day segmented in reserved and unreserved (non-suburban and suburban) accommodation on trains. Daily revenue from Passenger segment is about Rs.130 crore of which Rs.80 crore is from reserved segment, Rs.42 crore from non-suburban segment and Rs.8 crore from suburban segment.
The percentage of cashless earning during the period April to November 2016 was 58% in the reserved segment, 7% in non-suburban and 4% in sub-urban. In order to promote cashless payment Indian Railways is providing Point Of Sale machines for facilitating payment by cards and promoting ticketing –both reserved and unreserved – through IVRS, Ticket Vending Machines installed at stations, internet and mobile applications and also providing additional cashless payment options through Wallets.
Till 9th January 2017, 2967 POS machines have been provided at around 2084 locations and it is proposed to progressively provide POS machines at all Reservation Centres (3300) starting with A1, A and B category stations (709 stations) and at suburban stations (483 stations). Important Non-suburban stations will also be provided with POS machines. The process is expected to be completed by 31st March 2017. The collection through POS machines at PRS centres is now around 3.5 - 4% of the total daily earnings at PRS.
The percentage of cashless transaction in reserved segment has increased from an average of 58% in 2015-16 to 68% at present. In the unreserved segment it has increased from 6.5% to 8%.